• Ensure that all concerns relating to customers, both external and internal, and suppliers, are effectively contained and permanent corrective action is put in place to prevent any reoccurrence.

• Deal with customer rejects and problems and takes necessary steps to rectify concerns. Investigate substandard results and conduct research on product defects in order to make recommendations on changes in materials or processes.

• Conduct investigations on non-conformances and recommend corrective action to prevent reoccurrence.

• Analyze SPC data and assist in improving manufacturing process capability.

• Review all Geometric Dimensioning & Tolerancing (GD &T), Significant Characteristics (SC), and Key Product Characteristics (KPC) with customers on new programs to address any all quality issues.

• Co-ordinate and prepare sample submission packages (PPAP) to include all pertinent documents per customers’ requirements. Prepare Failure Mode Effect Analyses (FMEA), Process Flow Diagrams and Process Control Plans for assigned programs and revise the document when change is required.

• Review fixture designs to ensure that parts are properly located in accordance with the GD & T and that the fixtures pass required variable data and attribute checks in accordance with customer expectations.

• Perform dimensional checks, capability studies, Gauge R&R studies, and audits as needed to support customer concerns, APQP and PPAP requirements.

• Review and analyze CMM layout report and recommend changes as required for a successful PPAP submission

• Assist with the design of experiments and DVP&R when required.

• Review and approve supplier PPAP Packages and follows up for re-submission as required.

• Plan and perform internal audit in all KIRCHHOFF Automotive

• Responsible for warranty returns and high mileage vehicle review reporting, analysis and follow-up

• Any other reasonable request made by management.

• Contributes to a safe, clean and comfortable work environment that complements the Occupational Health and Safety Act by ensuring the principles of the 5S discipline (simplify, separate, sanitize, standardize and support) are supported and adhered to.